Our History

My father, Eli Uziel, took the biggest risk of his life when he moved our family from Israel to San Francisco in the late 1970’s. It was a decision fueled by hope: he wanted opportunities that would never exist in his childhood home, and imagined more for his own children. With this vision of the future, he and his brother Abe began building a first-class transportation company from the ground up, eventually expanding beyond the Bay Area. Their network of drivers and clients became not only friends, but extended family — people to whom my father dedicated the next 30 years of his life. Being first and foremost a family business, personal relationships are the foundation of everything we’ve built here at Urban Worldwide. My father took his well-deserved retirement in 2009, and today I manage this growing intercontinental organization with the help of my incredible team. We now operate in over 700 cities around the world, and have offices in both San Francisco and Los Angeles.
Urban Worldwide's dedication to client satisfaction remains paramount, even as we maintain the resourcefulness to support our continued expansion, and we are proud to uphold my father’s legacy in the transportation business.
Our success is (literally) driven by a highly-experienced, round-the-clock team with the most streamlined technology at their disposal. Our luxury fleets are updated regularly, with vehicle models at the forefront of design and innovation. And while promises are inherently risky, we stand behind our guarantee that we are always working to get you to your destination in the most efficient and enjoyable way possible, without exception. Punctual, stress-free transportation should be something you can count on, and that principle is reinforced every time our chauffeurs step into their vehicles. With safety, professionalism and excellence as our guiding edicts, we look forward to traveling with you soon. And by the way — your ride is here.
Dave Uziel - Owner and CEO
Dave Uziel Owner and CEO +1 (850) 826-0887 (direct)

A Message From Dave Uziel, Owner And CEO

Dave Uziel - Owner and CEO

Whether this is your first or fifty-first ride, thank you for choosing Urban Worldwide. This company is a direct reflection of how I move through my life, meaning that we value authenticity, transparency and trust, and we’re committed to exceeding expectations on all levels. I maintain an open-door policy, and I always want to hear from you if there’s ever anything you’d like to discuss.

There are three ways to book with us: via email, by texting +1 877 277 0208, or by filling out the online reservation form here on our website. You can always call the same number to speak in person with a member of our team, but we do not take reservations over the phone. Each trip is built specifically around our client, meaning you won’t be asked to agree to a ‘standard’ package that perhaps includes details that don’t apply to you, or doesn’t encompass your personalized needs. Your reservation will be uniquely your own. On the day of your trip, your driver information is provided 2 hours prior to pick-up, meaning we’ll share their name and cell phone number with you for ease of communication. They will also have your best contact method. Our internal team provides 24-hour customer service, tracking, and communication, so we are always right here if you need any assistance.

In addition to clear communication, prompt arrivals, and impeccable professionalism, our entire fleet consists of late-model executive and luxury vehicles, meaning you will always be traveling in comfort and style. You can expect your chauffeur to be masked, per our continuing Covid safety protocols, and they will always assist you in whatever manner is appropriate, whether that be luggage handling, getting to and from the vehicle, coordinating vehicle logistics, and whatever other needs you may have. Bottled water and WiFi access are standard in all our vehicles.

There are three ways to book with us: via email, by texting +1 877 277 0208, or by filling out the online reservation form here on our website. You can always call the same number to speak in person with a member of our team, but we do not take reservations over the phone. Each trip is built specifically around our client, meaning you won’t be asked to agree to a ‘standard’ package that perhaps includes details that don’t apply to you, or doesn’t encompass your personalized needs. Your reservation will be uniquely your own. On the day of your trip, your driver information is provided 2 hours prior to pick-up, meaning we’ll share their name and cell phone number with you for ease of communication. They will also have your best contact method. Our internal team provides 24-hour customer service, tracking, and communication, so we are always right here if you need any assistance.

The Urban Worldwide customer service is second-to-none, specifically when it comes to communication. Whereas many transportation services use a third-party answering service overnight, someone from our dedicated team of professionals is available to you at all times, 24-hours a day, meaning you will never receive less than the most attentive and professional service from someone who is fully familiar with your personalized reservation. We are a family-owned, private company with over 40 years of experience, and make a point to balance the knowledge and expertise we’ve gained from the past with innovation for the future. This is evident in our modern, late-model fleet, push toward green energy solutions by employing several electric vehicles, and the sophisticated booking and tracking technology we use to guarantee that every detail of every trip is accounted for, always. And one of the things we are most proud of is our proactive position on meeting every request if it is feasibly possible. We have a ‘make it happen’ approach that we’ve cultivated by operating a streamlined and highly skilled team who are capable of rising to the occasion and managing logistics that seem unmanageable. We dislike saying no, and our willingness to show up for our clients is one of the reasons we’ve been able to maintain decades-long relationships with so many of you.

Contact us in your preferred method and let us know. Adjustments are handled on a case by case basis depending on the timing. Each vehicle has its own specific cancellation policy, ranging anywhere from 3 hours to 7 days — depends on vehicle and type of trip.

Contact us in your preferred method and let us know. Adjustments are handled on a case by case basis depending on the timing Each vehicle has its own specific procedure for changes with no penalties, ranging anywhere from 3 hours to 7 days — depends on vehicle and type of trip.

Delays — If you have provided your flight information, our team will actively monitor and accommodate for all changes in timing. Cancelled — If you have provided your flight information, we will contact you about re-booking once a cancellation takes place. You can also reach out to us directly to coordinate a new airport transfer reservation. The previously confirmed fee doesn’t change.

With advance notice, we are happy to provide car seats for all children who require them. We require you to share the age, weight, and height of the child, or children. There is an additional fee of $25 per car seat. Due to regulatory laws, accompanying adults must install the car seat(s) in the vehicle themselves. All pets are welcome, with the understanding that cleanliness is top priority. We prefer to have advance notice due to potential driver assignment for your trip (allergies, discomfort, etc.)

Yes, we do offer accessible transportation options. Please contact our office at +1 415 494 8122 or by emailing info@urbanworldwide.com to make arrangements.

We accept all major credit cards.

Client security and confidentiality is our top priority. We use encrypted booking technology, and we will never sell your information to third parties.

Yes! Join our mailing list (there’s a form in the website footer) to stay informed about all our seasonal and promotional discounts. Additionally, we always offer discounted rates for former and active military members.